Our managed IT service desk will pro-actively support your staff whilst managing and maintaining your IT infrastructure for a fixed monthly fee. We act as your strategic IT partner, providing expertise tailored specifically to your business needs.
In a world of evolving cyber security threats and complexities around privacy and GDPR it is vital that your IT is proactively managed against an effective IT strategy. As client partners we will build a close and trusted relationship with you so we can understand your business requirements and adapt our services to meet them.
What you Get
We provide a comprehensive support package working to a defined SLA that covers every aspect of your business technology, whether it be general advice or user training to management and resolution of a complex problem
- Remote and Onsite Support
- Proactive Scheduled Maintenance
- Automated Updates and Patching
- 24/7 Network Management and Monitoring
- Dedicated Account Manager
- Monthly Service Reports
- Third Party Supplier Management*
- Licensing Management*