Prerequisites:

To add email to your mobile device you will need the following:

  1. Your email address.
  2. Your email login name if different from your email address.
  3. Your email password.

Additional information may be needed for manual configuration. For Office 365 the
defaults are:

  • Exchange Server: outlook.office365.com

Outlook for Android or iOS app

  1. Tap Get Started if this is your first time.
  2. Otherwise, to add another email account, open the Menu More button > Settings > Add Account > Add Email Account.
  3. Outlook may detect other accounts. If you don’t want to add these accounts, tap Skip.
  4. You may be prompted for an email server type. Select Office 365.

Outlook select email server type.

  1. Enter your full email address, then tap Continue.
  2. Enter your email account password and tap Sign In or Next.
  3. Some may require to tap Work or School account.

Android native email client Samsung:

  1. Open the Samsung Email app and tap Add Account if it’s your first time. Or, go to Settings in the app > Add account.
  2. Enter your email address and password. Tap Sign in.
  3. If you’re prompted to select account type, choose Microsoft Exchange.
  4. Tap Yes or Ok to confirm settings and permissions. What you see may vary depending on phone models.

Apple iPhone native email client

  1. Go to your iPhone or iPad’s Settings > scroll down and tap Accounts & Passwords > Add Account. Note: If you’re on iOS 10, go to Mail > Accounts >Add Account.
  2. Select Exchange.
  3. Enter your Office 365 email address and a description of your account. Tap Next.
  4. Enter the password associated with your email account. Tap Sign in or Next.
  5. The Mail app may request certain permissions. Tap Accept.
  6. Choose the services you want to sync with your iOS device and tap Save.

Select email sync options