Many of our clients have recently asked about Microsoft Copilot: what it is, how it works and whether it’s right for their business. As a leading provider of IT support in Kent, we know that understanding new technology is key to help local businesses grow. That’s why our experts have put together clear answers to your most common questions. Whether you’re already using Microsoft 365 or exploring new IT support solutions in Kent, this guide will help you see how Copilot can transform the way your team works.
What is Microsoft Copilot?
Designed to work across Word, Excel, Teams, Outlook and PowerPoint, Microsoft Copilot is deeply integrated into the Microsoft 365 ecosystem. Other traditional AI tools just generate content. Instead, Microsoft Copilot understands your context, securely pulling information from your emails, Teams chats, OneDrive files and SharePoint documents using Microsoft Graph technology.
You can learn more about integration with Microsoft’s ecosystem on our Microsoft 365 page.
How will Microsoft Copilot help me day-to-day at work?
Unlike standalone AI tools, Microsoft Copilot combines AI intelligence with your organisation’s own data to make everyday work faster, smarter and more efficient.
It saves time while maintaining your organisation’s security and compliance standards.
For small and medium-sized businesses in Kent, this is a real game-changer. Imagine drafting a client proposal in Word, summarising meeting notes in Teams or analysing sales data in Excel – all done in seconds. Microsoft Copilot makes that possible.
It’s AI working securely within your Microsoft 365 environment saving time without compromising compliance or security.
Why is Microsoft Copilot different?
Most other generative AI tools don’t have strong systems in place to protect your personal and company’s data. Once information passes through them, it could potentially be exposed. Copilot is different. It operates entirely within your secure Microsoft environment, respecting existing permissions and compliance rules. Microsoft Copilot only accesses the data you’re authorised to view. It’s productivity with peace of mind.
If you’re considering a secure cloud setup, explore our Cloud & Hosting Solutions to understand how integrated systems can enhance your workflow.
How secure and compliant is Microsoft Copilot?
Microsoft Copilot is designed with enterprise-grade security in mind. It works through Microsoft Graph, which ensures your business data remains protected, encrypted and compliant with standards like GDPR. Every query runs within your organisation’s Microsoft 365 boundary, so no sensitive data leaves your control.
Our Cyber Security Solutions further reinforce your defences, helping you stay protected while using AI technologies.
How useful is Microsoft Copilot for small businesses?
For small businesses in Kent, Microsoft Copilot can transform how your whole company works. Teams can focus on strategic goals instead of repetitive admin tasks. With AI handling summaries, scheduling and analysis, productivity and employee satisfaction increase.
You can also explore more about Microsoft’s AI capabilities in our article, Copilot – Microsoft’s AI Is the Ultimate Productivity Tool for practical use cases and benefits.
Think Connect: Your Microsoft 365 partner in Kent
We help Kent businesses unlock the full potential of Microsoft Copilot with secure setup, licensing and training. As trusted IT support specialists, we ensure your transition to Microsoft Copilot is easy, compliant and tailored to your business goals.
If you’re ready to explore Microsoft Copilot for your business, contact us today.
