Like hundreds of thousands of other companies across the UK, your business is probably still using a legacy phone system to make and receive calls. Today, there are some significant changes happening in telephony which will change how you will be making and receiving calls as a business.

From the 1st December 2020, BT Openreach started the process of retiring legacy telephony systems designed for the ‘copper’ network, the Public Switch Telephone Networks (PSTN) and ISDN. With an expectation that the PSTN network will be fully retired by 2025, those remaining on traditional systems will be forced to upgrade. The clock is ticking!